MANA PATISSERIE

Our products are made in a kitchen that uses nuts, gluten, dairy, soy, and eggs.
We take care to reduce cross-contact, but our facility is not allergen-free.
If you have a food allergy, please inform us when ordering.
We cannot guarantee any item is completely free of allergens.

Deep colors like black, red, blue, or green may require more coloring and can:
• Slightly affect flavor
• Temporarily tint teeth, lips, or hands

For lighter taste and less staining, choose soft shades.
For rich or bold tones, fondant is recommended.
Provide a color swatch if exact shades matter; we do our best to match, but food dyes can vary.

Our whipped-cream fillings contain 35% cream and no stabilizers. As a result:
• Cakes must be refrigerated
• Warm or humid weather can melt or soften whipped cream
• Fondant may sweat in humidity
• Avoid direct sun, heat, or rain

After pickup, proper storage and handling are the customer’s responsibility.

All cake orders are paid in full upon confirmation.

Cancellation policy:
• 7+ days before pickup/delivery: 20% non-refundable
• 6 days or fewer: 50% non-refundable

If custom decorations (e.g., sugar flowers, figurines) have already been made, those portions are non-refundable.

Our serving guide follows an industry standard of approximately 100 g per slice.
Actual portion size may vary by cake style:
• Light sponges appear larger
• Dense cakes (nuts, fruit, rich fillings) appear smaller for the same weight

Use these as estimates and order based on your guest count.

Each custom cake is handmade.
Reference photos help guide us, but exact replicas are not guaranteed.
Even repeat orders of previous Mana designs may have minor variations due to the nature of handcrafted work.

Preserved/artificial flowers may contain additives and are decorative only.
Fresh flowers depend on availability and season; we match your palette as closely as possible.
For the best results, serve fresh-flower cakes the same day they’re collected.

Delivery is available by request and depends on scheduling.
Clients must provide a stable, level display table and follow storage guidelines.
Once delivery is completed, Mana is not responsible for any damage.

Responsibility for the cake transfers to the customer at pickup.
We cannot refund or replace cakes damaged after pickup.

Transport tips:
• Keep the cake level on a flat surface
• Do not place cakes on car seats
• Use an air-conditioned vehicle
• Drive gently; avoid sudden stops or sharp turns
• Large or delicate designs should be transported by our delivery service