Disclaimer

Allergy Notice

Our products are made in a kitchen that uses common allergens,
including nuts, gluten, dairy, soy, and eggs. We take reasonable steps
to reduce cross-contact, but our facility is not allergen-free. If you
have a food allergy, please tell us when ordering. We cannot
guarantee any item is completely free of allergens.

Food Coloring & Color Matching

Deep or highly saturated colors (e.g., black, red, green, blue) require
more coloring in buttercream or whipped cream and may:
• Slightly affect flavor, and
• Temporarily tint teeth, lips, or hands.
For subtler taste and less staining, choose lighter shades. For rich
tones, fondant is recommended. Provide a swatch if you have a
specific color in mind; we’ll aim to match it, but exact matches aren’t
guaranteed due to the nature of food dyes.

Temperature, Storage & Weather

Mana’s whipped-cream fillings are made from 35% cream and icing
sugar with no preservatives or stabilizers. As a result:
• Whipped-cream cakes must be refrigerated and are heat-
sensitive.
• Warm or humid conditions can soften or melt whipped cream.
• Fondant may “sweat” in humidity.
• Avoid direct sun and rain.
Proper storage and handling become the customer’s responsibility
once the cake leaves our shop.

Deposits & Cancellations

All one-of-kind custom cakes require a 50% non-refundable deposit at the time of order conformation. The remaining 50% of the total order is refundable. The remaining balance is due upon pickup, except for engagement and wedding cakes, which must be paid in full one week prior to the scheduled event date.

Serving Sizes

Mana follows typical industry guidelines of ~100 g per serving. Actual
slice size varies by cake style: lighter sponges can yield larger
portions by weight, while denser cakes (nuts, fruit, rich fillings) may
look smaller for the same weight. Treat these as estimates and
portion according to your guest count.

Custom Designs & Replicas

Each custom cake is handmade. When using reference photos,
please expect minor artistic variations. Even repeat orders of past
Mana designs will not be identical.

Fresh, Sugar & Preserved Flowers

Preserved/artificial blooms may include additives and are decorative
only. For fresh flowers, availability depends on seasonality; we’ll
match your palette as closely as possible. For best presentation,
serve fresh-flower cakes the same day they’re collected.

Delivery & Setup

Delivery is by request and subject to scheduling. The client must
provide a stable, level display surface and follow our storage
guidelines. Mana is not responsible for damage after delivery is
completed.

Pickup & Transport

Responsibility for the cake transfers to the customer at pickup. We do
not refund or replace cakes damaged after pickup.
Transport tips:
• Keep the cake level on a flat surface in an air-conditioned vehicle.
• Do not place cakes on car seats.
• Drive gently and avoid hard stops/turns.
• For large or delicate pieces, consider our delivery service